DataMgr.cpp
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/*
* Copyright 2002-2014 the original author or authors.
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* CC/LICENSE
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
#include "StdAfx.h"
#include ".\datamgr.h"
CDataMgr* CDataMgr::m_dataMgr = NULL;
CString m_showSkill = "";//需要显示的技能
bool m_ifShowSysInfo = false;//是否显示sysinfo信息标志位
CDataMgr::CDataMgr(void)
{
this->m_pMainFormView = NULL;
::InitializeCriticalSection(&m_csForAgents);
::InitializeCriticalSection(&m_csForQueue);
memset(&this->m_sysInfo,0,sizeof(SysInfoT));
this->m_pThread = NULL;
this->m_hAgentDetailWnd = NULL;
this->m_hQueueDetailWnd = NULL;
this->m_hSysInfoWnd = NULL;
this->m_hSkillGroupTreeView = NULL;
this->m_privQueueColumn = -1;
//this->m_ifShowSysInfo = false;
//this->m_showSkill = "";
}
CDataMgr::~CDataMgr(void)
{
this->m_hAgentDetailWnd = NULL;
this->m_hQueueDetailWnd = NULL;
}
void CDataMgr::createSkillAgentsMap(CString skill, Agents* pAgentList)
{
m_skillAgentsMap[skill] = pAgentList;
}
void CDataMgr::createSkillQueueMap(CString skill, CString strQueue)
{
m_skillQueueMap[skill] = strQueue;
}
CDataMgr* CDataMgr::getInstance()
{
if(!m_dataMgr)
m_dataMgr = new CDataMgr();
return m_dataMgr;
}
Agents* CDataMgr::getAgentsBySkill(CString skill)
{
Agents* pList = m_skillAgentsMap[skill];
return pList;
}
CString CDataMgr::getQueueStringBySkill(CString skill)
{
CString strQueue = m_skillQueueMap[skill];
return strQueue;
}
void CDataMgr::setQueueStringForSkill(CString skill, CString queueStr)
{
m_skillQueueMap[skill]=queueStr;
}
void CDataMgr::setAgentInfo(CString agentId, AgentInfo* pAgentInfo)
{
m_agentMap[agentId] = pAgentInfo;
}
AgentInfo* CDataMgr::getAgentInfo(CString agentId)
{
AgentInfo* ai = m_agentMap[agentId];
return ai;
}
AgentInfo* CDataMgr::getAgentInfoOrCreate(CString agentId)
{
AgentInfo* ai = m_agentMap[agentId];
if(ai==NULL)
{
ai = new AgentInfo;
memset(ai,0,sizeof(AgentInfo));
m_agentMap[agentId] = ai;
}
return ai;
}
void CDataMgr::startGetAgentsDataThread()
{
this->m_pThread = ::AfxBeginThread(this->ThreadGetAgentsAndQueueData,NULL);
}
UINT CDataMgr::ThreadGetAgentsAndQueueData(LPVOID param) // 线程函数，此后台线程通过AgentBar控件从ACD SERVER获取监控数据
{
while(1)
{
if(CDataMgr::getInstance()->m_pMainFormView->m_bStartGettingData)
{
//CString oriStr = CDataMgr::getInstance()->m_pMainFormView->m_strSkillList;
//std::vector<CString> strVec;
//while (true)
//{
// CString n = oriStr.SpanExcluding(",");
// strVec.push_back(n);
// oriStr = oriStr.Right(oriStr.GetLength()-n.GetLength()-1);
// if (oriStr.IsEmpty())
// {
// break;
// }
//}
//for (std::vector<CString>::const_iterator it = strVec.begin();it != strVec.end();it++)
//{
// CDataMgr::getInstance()->m_pMainFormView->getAgentListBySkill(*it); //得到技能组的座席列表
// CDataMgr::getInstance()->m_pMainFormView->getQueueBySkill(*it); //得到技能组的排队队列
//}
if(m_showSkill!="")
{
CDataMgr::getInstance()->m_pMainFormView->getAgentListBySkill(m_showSkill); //得到技能组的座席列表
CDataMgr::getInstance()->m_pMainFormView->getQueueBySkill(m_showSkill); //得到技能组的排队队列
::SendMessage(CDataMgr::getInstance()->m_hAgentDetailWnd,WM_DATACHANGED,NULL,NULL); //通知CAgentDetailFormView
::SendMessage(CDataMgr::getInstance()->m_hQueueDetailWnd,WM_DATACHANGED,NULL,NULL); //通知CQueueInfoFormView
}
if(m_ifShowSysInfo)
{
CDataMgr::getInstance()->m_pMainFormView->getSysInfo();
::SendMessage(CDataMgr::getInstance()->m_hSysInfoWnd,WM_DATACHANGED,NULL,NULL); // 通知CSysInfoFormView
}
}
Sleep(1000);
}
return 0;
}
void CDataMgr::beginGetSysInfo()
{
m_ifShowSysInfo = true;
m_showSkill = "";
}
void CDataMgr::beginGetBySkill(CString skill)
{
m_ifShowSysInfo = false;
m_showSkill = skill;
}