common.bidl
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// Copyright 2002-2014 the original author or authors.
//
// Licensed under the Apache License, Version 2.0 (the "License");
// you may not use this file except in compliance with the License.
// You may obtain a copy of the License at
//
// CC/LICENSE
//
// Unless required by applicable law or agreed to in writing, software
// distributed under the License is distributed on an "AS IS" BASIS,
// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
// See the License for the specific language governing permissions and
// limitations under the License.
/******************************************
* Common Defines of CloudCall Platform
* CloundCall ver:2.5
*
*****************************************/
namespace ims {
typedef int64 SessionIdT; /*定义SessionIdT类型*/
typedef string CallIdT; /*定义CallIdT类型*/
typedef sequence<CallIdT> CallIdListT; /*定义callid列表类型*/
typedef map<string, string> OtherEventDataT; /*定义OtherEvent的数据*/
typedef int64 RouteRequestIDT; /*路由请求ID*/
typedef int64 ReqIdT; /*reqid*/
typedef map<string, string> AssociateDataT; /*随路数据*/
/*接口调用返回值*/
enum CcResultT
{
ResSuccess, /*接口调用成功*/
ResFailed, /*接口调用失败*/
ResInvalidParam, /*错误的参数*/
ResNotSupport, /*不支持此操作*/
ResNoEnoughResource, /*资源不足*/
ResSessionNotFound, /*不存在的sessionid*/
ResInvalidDn, /*不存在的callid*/
ResInvalidState, /*错误的状态*/
ResInvalidFile, /*错误的文件名*/
ResInvalidReqId, /*错误的ReqID*/
ResAccessDenied, /*拒绝Register*/
ResRouteRequestRepeated, /*重复路由请求*/
ResCallSourceNotFound, /*CallSource对应的freeswitch不受IMS管理*/
ResNoAgentAssigned /*该IMS上没有分机注册*/
}
/*呼叫模式*/
enum CallModeT{
Normal, /*普通模式*/
Persist /*主叫长摘机*/
}
/*单步会议类型*/
enum SsConferenceTypeT
{
Monitor,
Intrude,
MonitorIntrude
}
enum DnTypeT{
AgentDn,
IvrANI
}
/*IMS系统信息*/
struct SysInfoT
{
int64 sessionCount; /*当前系统的呼叫量*/
float sessionPerSec; /*当前系统的呼叫并发量*/
int64 sessionSinceStartup; /*系统自启动至现在的呼叫量*/
}
/*服务单元类型*/
enum ServiceTypeT
{
ServiceNone, /*无服务类型 */
ServiceIVR, /*ivr 服务 */
ServiceACD, /*acd 服务*/
ServiceDS /*datastation 服务*/
}
/*呼叫事件类型*/
enum CallEventTypeT
{
SG_UnKnownEvent,
SG_InboundCall_InternalCall,
SG_DestSeized_InternalCall,
SG_ThisPartyAnswered_InternalCall,
SG_OtherPartyAnswered_InternalCall,
SG_ThisPartyDisconnected_InternalCall,
SG_OtherPartyDisconnected_InternalCall,
SG_InboundCall_NormalCall,
SG_DestSeized_NormalCall,
SG_ThisPartyAnswered_NormalCall,
SG_OtherPartyAnswered_NormalCall,
SG_ThisPartyDisconnected_NormalCall,
SG_OtherPartyDisconnected_NormalCall,
SG_ThisPartySuspended_NormalCall,
SG_ThisPartyRetrieved_NormalCall,
SG_ThisPartyTransferred_NormalCall,
SG_DestSeized_ConsultCall,
SG_OtherPartyAnswered_ConsultCall,
SG_ThisPartyDisconnected_ConsultCall,
SG_OtherPartyDisconnected_ConsultCall,
SG_ThisPartyTransferred_ConsultCall,
SG_OtherPartyTransferred_ConsultCall,
SG_ThisPartyConferenced_ConferenceCall,
SG_OtherPartyConferenced_ConferenceCall,
SG_ThisPartyDisconnect_ConferenceCall,
SG_OtherPartyDisconnect_ConferenceCall,
SG_ThisPartyConferenced_MonitorCall,
SG_OtherPartyConferenced_MonitorCall,
SG_ThisPartyDisconnect_MonitorCall,
SG_OtherPartyDisconnect_MonitorCall,
SG_ThisPartyConferenced_IntrudeCall,
SG_OtherPartyConferenced_IntrudeCall,
SG_ThisPartyDisconnect_IntrudeCall,
SG_OtherPartyDisconnect_IntrudeCall
}
/*呼叫的状态*/
enum CallStateT
{
SG_UnknownState, /*未知状态*/
SG_IdleState, /*空闲状态*/
SG_AlertingState, /*振铃*/
SG_HalfAlertingState, /*硬电话振铃*/
SG_ConnectingState, /*对方振铃*/
SG_ConnectedState, /*通话*/
SG_HalfConnectedState, /*硬电话通话*/
//SG_InternalConnectedState, /*内部通话状态*/
SG_SuspendedState, /*保持状态*/
//SG_HeldState, /*被保持状态*/
//SG_ConsultConnectingState, /*咨询呼叫状态*/
//SG_ConsultConnectedState, /*咨询状态*/
SG_ConferenceState, /*会议状态*/
SG_MonitorState, /*监听状态*/
SG_IntrudeState /*强插*/
//SG_MonitoredState, /*被监听，暂不使用*/
//SG_IntrudedState, /*被强插,暂不使用*/
//SG_QueueState /*排队状态，暂不使用*/
}
/*设备的类型*/
enum PartyAttributeT
{
P_Unknown,
P_Internal, /*内部*/
P_Normal /*外部*/
}
/*呼叫事件的原因*/
enum CallEventReasonT
{
ReasonSuccess,
ResaonInvokeComplete, /*调用执行完成*/
ReasonCallDestBusy, /*对方忙*/
ReasonCallNoAnswer, /*对方无应答*/
ReasonCallDestUnknown, /*对方状态未知*/
ReasonCallDestInvalid, /*对方号码无效*/
ReasonCallTimeout /*呼叫超时*/
}
/*呼叫事件*/
struct CallEventT
{
SessionIdT sessionid; /*session id*/
CallIdT callid; /*呼叫callid*/
string device; /*当前的分机*/
CallEventTypeT eventType; /*呼叫事件类型*/
CallStateT state; /*当前呼叫状态*/
CallIdT originalCallid; /*原始callid*/
int32 partyNum; /*呼叫共有几方参与*/
string otherDevice; /*另一方的分机*/
PartyAttributeT otherAttr; /*另一方的属性*/
string originatingParty; /*事件的来源方*/
string originalAni; /*原始主叫*/
string originalDnis; /*原始被叫*/
CallEventReasonT reason; /*事件产生原因*/
int64 timestamp; /*时间戳*/
}
/*媒体事件类型*/
enum MediaEventTypeT
{
MG_UnknownEvent, /*未知事件*/
MG_TP_Record_Started, /*表明硬件层正式开始录音*/
MG_OP_Record_Started,
MG_TP_Record_Done, /*表明硬件层录音结束*/
MG_OP_Record_Done
}
/*媒体状态*/
enum MediaStateT
{
MG_UnknownState,
MG_IdleState, /*空闲*/
MG_RecordingState /*录音*/
}
/*媒体结束的原因*/
enum MediaEventReasonT
{
ReasonMediaUnknown,
ReasonMediaEnd, /*媒体操作结束*/
ReasonMediaOther /*其他*/
}
/*媒体事件*/
struct MediaEventT
{
SessionIdT sessionid; /*session id*/
CallIdT callid; /*呼叫callid*/
string device; /*当前的分机*/
MediaEventTypeT eventType; /*媒体事件类型*/
MediaStateT state; /*媒体状态*/
MediaEventReasonT reason; /*媒体停止原因*/
string otherDevice; /*媒体操作的另一方*/
string mediaBuffer; /*媒体数据*/
int64 timestamp; /*时间戳*/
}
/*路由请求事件类型*/
enum RouteEventTypeT
{
RT_RouteUnknown,
RT_RouteRequest, /*路由请求事件*/
RT_RouteRespond, /*路由请求响应事件*/
RT_RouteRequestCancel /*路由请求取消事件*/
}
/*路由请求目的类型*/
enum RouteRequestTypeT{
RR_TypeUnknown,
RR_TypeSkill, /*技能*/
RR_TypePrivate, /*私人队列*/
RR_TypePrivateList /*私人队列列表*/
}
/*路由事件原因*/
enum RouteEventReasonT
{
RouteReasonSuccess, /*成功*/
RouteReasonBusy, /*队列忙*/
RouteReasonPrivateBusy, /*私有队列忙*/
RouteReasonWrongSkill, /*错误的技能*/
RouteReasonNotAssigned, /*坐席未签入*/
RouteReasonError, /*出错了*/
RouteReasonIVRCancel, /*IVR取消*/
RouteReasonClientHangup, /*客户挂断*/
RouteReasonOther /*其他原因*/
}
/*路由事件*/
struct RouteEventT
{
SessionIdT sessionid; /*session id*/
CallIdT callid; /*呼叫callid*/
string device; /*当前的分机*/
RouteEventTypeT eventType; /*路由事件类型*/
RouteEventReasonT reason; /*路由事件原因*/
RouteRequestIDT requstid; /*路由请求标识*/
string targetDevice; /*目标设备*/
ServiceTypeT destService; /*目的服务单元类型*/
RouteRequestTypeT requestType; /*路由请求类型*/
string requestArgs; /*路由请求参数，是工号或者工号列表*/
int32 level; /*客户级别*/
string callerDn; /*主叫dn*/
string calleeDn; /*被叫dn*/
int32 validtime; /*有效时间*/
int32 timeout; /*超时时间*/
string buffer; /*保留参数*/
int64 timestamp; /*事件时间戳*/
string targetAgentId; /*目标坐席工号*/
}
/*其他事件类型*/
enum OtherEventTypeT{
OG_HeartBeat, /*心跳*/
OG_SessionCreate, /*session创建*/
OG_OperationFailed /*当前操作失败*/
}
/*其他自定义事件*/
struct OtherEventT
{
SessionIdT sessionid; /*session id*/
CallIdT callid; /*呼叫callid*/
string device; /*当前的分机,如果是IVR，则为接入码*/
OtherEventTypeT eventType; /*事件类型*/
int64 timestamp; /*事件时间戳*/
OtherEventDataT data; /*事件数据*/
}
/*动态加载的内容*/
enum ConfigTypeT{
CT_All /*加载所有能动态加载的配置,log、client、route*/
}
/*转坐席的方式*/
enum TransferTypeT{
TT_UNKONWN,
TT_INSTANT, /*立即返回*/
TT_RING, /*客户振铃后返回*/
TT_ANSWER /*客户应答后返回*/
}
}